Privacy Policy of Runa Casino

Welcome to Runa Casino. This Privacy Notice outlines how we collect, process, and protect your Personal Data when you use our website and services, regardless of the device you use (computer, mobile, tablet, etc.).

1. Data Controller

The Data Controller responsible for processing your Personal Data is Aurora Dynamics S.R.L., authorized to conduct online gaming and entertainment activities in Costa Rica. We comply with Costa Rican Law No. 8968 and the GDPR (Regulation (EU) 2016/679).

2. Definitions

Data Controller: Entity that determines the purposes and means of processing Personal Data.

Personal Data: Any information that identifies or can identify a person.

Services: Services provided by Runa Casino, as described in the Terms and Conditions.

3. Collection and Use of Personal Data

3.1 Information You Provide

To register an account and use our services, we collect information such as:

Account Information: name, username, email, password.
Payment Information: credit card details, billing information.
Communications: emails and queries for support.

3.2 Information Collected Automatically

Access logs: IP address, browser type, operating system.
Usage Data: how you use our website and services.
Tracking Technologies (Cookies): necessary, functional, marketing, and performance cookies.

4. Purpose and Legal Basis

We process your Personal Data for:

Managing accounts and billing – contract performance / legitimate interest.
Operating website and services – legitimate interest.
Processing payments – contract performance.
Security and fraud prevention – legitimate interest.
Market research and improving user experience – consent / legitimate interest.
Handling support requests – contract performance / legitimate interest.

5. Sharing Personal Data

We may share your data with:

Service providers (IT, hosting, payment, marketing, analytics).
Professional advisers when necessary.
Public authorities as required by law.
Third parties in corporate transactions (mergers, acquisitions, etc.).

6. Cross-Border Transfers

Personal Data may be stored or processed outside your country. We ensure protection using adequacy decisions or standard contractual clauses approved by the European Commission.

7. Your Rights

You have rights regarding your Personal Data, including:

Access and obtain a copy of your data.
Rectify or complete your data.
Request erasure (right to be forgotten).
Restrict processing.
Data portability.
Object to processing.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.

8. Security of Personal Data

We implement technical and organizational measures to safeguard your Personal Data from unauthorized access or disclosure.

9. Data Retention

Your Personal Data is retained only as long as necessary to fulfill the original purposes or comply with legal obligations. Afterward, data is securely deleted or anonymized.

10. Children

Our services are not directed at children under 18. We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

12. Changes to This Privacy Notice

We may update this Privacy Notice at any time. Updates will be posted on this page and, where appropriate, notified by email. Please review periodically to stay informed about how we handle your Personal Data.